Frequently Asked Questions

Q: What is the earliest I can Check-in?
A: Standard check-in time is 2pm. 

Q: Can I arrive late?
A: Yes, please give us a call if you're wanting to arrive after 9pm. 

Q: Do you have undercover parking?
A: Yes, every room has undercover parking. 

Q: Are your rooms non-smoking?
A: Yes, all rooms at Chinchilla Motel are non-smoking. 

Q: Do you have room service?
A: Yes, for both breakfast and dinner. 

Q: Do you have wireless internet in guest rooms?
A: Yes, we have Free WiFi Internet. 

Do you have an outdoor entertainment area?
A: Yes, we have a garden BBQ area. 

Q: How close are you to the shops?
A: Walking distance (15 mins) 

Q: How close are you to restaurants?
A: Walking distance (15 mins) 

Q: What is your Cancellation Policy?
A: Any cancellation or date change must be made at least 24 hours prior to the check in time to avoid forfeiting the full amount of the first changed or cancelled night. 

Q: How do I guarantee by booking?
A: Credit card details are required to secure room booking or a $150 cash bond.